When Filing a Bug

There’s a very simple, universal formula for bug reports. Every bug report must include:

  • Detailed steps to reproduce the issue
  • What you expected to happen
  • What happened instead

If possible:

  • Attach a screenshot of a video of the problem so that the development team can quickly see the issue happening.
  • Detail the environment where this happened (dev, prod, ..) and provide context (what browser, was the user logged in, ..)

from https://www.atlassian.com/blog/archives/effective_jira_issues

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